failed delivery analysis

AI that finds failed-delivery risk
before your driver reaches the door.

Failed first-attempt deliveries create redelivery cost, dispatch interruptions, support tickets, and customer frustration. Use this calculator to estimate the annual margin leak and the portion AI coordination may help prevent.

Industry benchmarks verified ROI-first implementation Works at 1,000 – 10,000,000 deliveries/mo
Calculate My Delivery Leakage

Where the cost compounds

  • Driver re-routes cost more per stop than a new delivery
  • Dispatch and support teams spend hours managing re-delivery exceptions
  • Customer satisfaction drops with every failed attempt
  • No predictive signal — failures happen reactively, not preventively
  • Carrier contracts penalize high failure rates

Industry benchmarks

6–12%
Average first-attempt failure rate for urban/suburban routes
$14–28
Direct cost per failed delivery (re-route + support + carrier fee)
15–25%
Of failures are preventable with AI-predicted coordination before dispatch

Interactive Calculator

"What does failed-delivery leakage cost you annually?"

All fields update the result in real time — no submit needed.

Monthly deliveries (all routes / carriers) 10,000
Failed first-attempt rate 8%
1%6%13%19%25%
Direct cost per failed delivery (re-route + carrier fee)
$
Support / dispatch minutes per failed delivery 8 min
Loaded hourly cost for support / dispatch staff
$
Preventable failure rate with AI coordination 15%
5%12%20%27%35%

Based on your numbers, failed first-attempt deliveries may be costing you

~$200,960

per year in failed first-attempt operational cost

800 failed first attempts per month
~$16,747 monthly operational leakage
~$30,144 AI-addressable opportunity per year

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Direct cost includes re-routing, carrier surcharges, and redelivery labor. Support cost is calculated from minutes-per-exception multiplied by loaded hourly rate. AI-addressable opportunity applies the preventable rate to total annual leakage. Estimates are directional, not guaranteed.