Privacy Policy

Last updated: February 2025

1. Who We Are

Mizu AI is a trading name of Rapidum Ltd ("Mizu AI", "we", "us"), a company registered in England and Wales (Company No. 14954305 / VAT: 458 9213 59), that provides AI automation services for businesses. Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. This policy explains how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect

We collect information you voluntarily provide through our contact form:

Name and email address
Company name
Message content describing your inquiry

We also automatically collect basic analytics data (page views, browser type, device type) through privacy-respecting analytics. We do not use third-party tracking cookies.

3. How We Use Your Information

To respond to your inquiries and provide requested services
To improve our website and service offerings
To send relevant follow-up communications (only with your consent)

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

Service providers who help us operate (e.g., email delivery, form processing) under strict data protection agreements
Legal authorities if required by law

5. Data Security

We use end-to-end encryption for data in transit and at rest, and follow zero-trust access architecture. Access to personal data is limited to authorized personnel only.

6. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Opt out of marketing communications at any time

7. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

8. Contact Us

For privacy-related questions, contact us at [email protected].